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We are pleased to announce the release of vFire 9.11. Our latest release is packed with great new features, including exciting enhancements to the vFire Nano interface.
Here are some of the new features:
In this release, we have made numerous changes to the look and feel of the Nano interface, enhancing the user experience. Enhancements include:
Introducing Chat Manager. Managers can now see all active and inactive chat queues and analysts, and change their chat status if needed.
Visit the Alemba Online Help page for more details on configuring and using Chat.