Alemba - Reviews


vFire is So Hot Right Now

We've always had great feedback from our customers so it's especially encouraging when respected reviewers also find vFire just as much a delight to use. If you work for an ITSM publication and would like a review copy, we'd love to hear from you.

Solution Snapshot: vFire 9.7

Stephen Mann, ITSM Tools - 28 Mar 2018

ITSM Tools

"In' opinion, Alemba vFire is a “modern alternative” to traditional tools for upper mid-market and enterprise organizations looking to invest in a new ITSM solution that both IT and end users will want to use and exploit."

Read ITSM Tools' Solution Snapshot of vFire .

Vendor Landscape: ITSM SaaS Solutions

Eveline Oehrlich and Elinor Klavens, Forrester - 19 Feb 2016

Alemba was included in the Forrester Vendor Landscape for ITSM SaaS Solutions report.

Purchase the full Forrester Vendor Landscape: ITSM SaaS Solutions report.

Incident Management Group Test 2016

Vawns Murphy, The ITSM Review - 15 Feb 2016

“One of my favourite things about the tool is that it has a module especially for large Service Desk display screens. No more faffing around with USB sticks and having to manually update content, the reporting module of vFire will project predefined call info, Major Incidents and SLA targets as required.”

Read more about the 2016 Incident Management Group Test

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Proactive Problem Management - Best in Class

Rebecca Beach, The ITSM Review - 06 Nov 2014

The ITSM Review   Download PDF

Gartner Peer Insights

“Our questions with regards to the product have always been immediately responded to. There is a depth of experience and knowledge that exists within Alemba that can deal with any type of questions with regards to the product (before and post implementation)” – IT Service Delivery Manager

See what our customers have to say about vFire.